Accessibility Statement

At Spaydes, we believe everyone deserves a smooth, welcoming shopping experience. We are committed to making our website usable for as many people as possible, including those who rely on assistive technologies, and we treat accessibility as an ongoing responsibility rather than a one-time checklist.

Our Standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological conditions. WCAG 2.1 Level AA is our benchmark across the Spaydes storefront.

What We've Done

To work toward that standard, we have implemented and continue to maintain:

Descriptive alt text on product and content images
Color contrast that meets or works toward AA contrast ratios
Semantic HTML with clear headings and page structure
Full keyboard navigation across menus, forms, and checkout
Clearly labeled forms, buttons, and links
Layouts that remain readable when text is zoomed to 200%
Ongoing testing with screen readers and other assistive tools

Compatible Technology

Spaydes is designed to be compatible with the following assistive technologies:

Screen readers, including JAWS, NVDA, and VoiceOver
Screen magnification software
Voice recognition software
Keyboard-only navigation

For the best experience, we recommend using the most recent version of your browser (Chrome, Safari, Firefox, or Edge) along with the latest version of any assistive technology you use.

Third-Party Content

Some features on our site — such as payment processing, product reviews, and embedded media — are provided by third-party companies. While we choose partners who value accessibility, we cannot always guarantee that their content fully meets our standards. If you run into a barrier with any third-party feature, please let us know and we will help you complete your task another way.

Known Limitations and Ongoing Work

We are honest about the fact that accessibility is never truly finished. We are actively working to improve the following areas:

Adding and refining alt text across our full product catalog
Improving color contrast on a small number of older pages
Strengthening visible keyboard focus indicators

If you notice something we have missed, your feedback helps us fix it faster.

Alternative Ways to Shop

If you experience any difficulty using our website, our team is happy to help you directly. We can:

Place an order for you by email or phone
Describe products, materials, sizing, and colors in more detail
Help with tracking, returns, or exchanges

Reach out any time and we will make sure you can shop with ease.

Contact Us About Accessibility

We welcome your questions, feedback, and requests regarding accessibility on our site. Please contact us:

Email: support@spaydes.co
Phone: +1 (305) 980-1531
Hours: Monday–Sunday, 9:00 A.M. – 5:00 P.M. EST

We aim to acknowledge accessibility messages within one business day and to provide a substantive response within two business days. When you contact us, please include the page or feature involved and a short description of the issue so we can help as quickly as possible.

Continuous Improvement

Accessibility is an ongoing commitment at Spaydes. We regularly review our site, test with assistive technologies, and update our practices as standards evolve and as we hear from our customers. Feedback from people who use assistive technology is especially valuable, and we genuinely appreciate you taking the time to help us improve.

Last Reviewed

This Accessibility Statement was last reviewed on July 9, 2026.